Collaboration and end-user information management tools

Knowledge and information workers work as individuals within virtual team structures. Those teams may be small, or they may in fact form part of larger groups which continue to share similar objectives. Knowledge workers therefore acquire and manage personal and group information which they may choose to manage themselves using Personal and small-Group Information Management tools and techniques (PIM, GIM). This paper summarises some earlier research into PIM and GIM before addressing its objectives, which are to:  Consider the use of PIM / GIM techniques as the basis for collaboration within those virtual teams  Discuss collaboration and community involvement in the actual development of PIM/GIM tools  Identify the need for formalisms and abstraction skills in effective personal information management.